Effective Date: October 29, 2026
This Privacy Policy applies to RDEL Group and its brands (together, "RDEL Group," "we," "us," or "our"). RDEL Group is the trading name of Craft&Crew Corp., which operates the following brands:
This Privacy Policy covers every website operated by RDEL Group, Craft & Crew, or Media Propulsion Laboratory (each a "Site," together the "Sites"). It applies in addition to the terms and conditions of each Site.
By using any of our Sites, users agree that they consent to:
We only collect data that helps us achieve the purposes set out in this Privacy Policy. We will not collect any data beyond what is listed below without notifying you first.
When you visit and use our Sites, we may automatically collect and store the following information:
Data collected on our Sites will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Sites. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
The data we collect when the user performs certain functions may be used for the following purposes:
We may disclose user data to any member of RDEL Group, including the teams behind RDEL Group, Craft & Crew, and Media Propulsion Laboratory, who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy. Data shared between our brands remains protected by this Privacy Policy.
We will not sell or share your data with other third parties, except in the following cases:
If you follow hyperlinks from our Sites to another site, please note that we are not responsible for and have no control over their privacy policies and practices. Links between RDEL Group, Craft & Crew, and Media Propulsion Laboratory Sites remain covered by this Privacy Policy.
User data will be stored until the purpose it was collected for has been achieved. You will be notified if your data is kept for longer than this period.
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data, their parent or guardian may contact our privacy officer.
To protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to employees of RDEL Group. Our employees are bound by strict confidentiality agreements, and a breach of this agreement would result in the employee's termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains a risk of harm. The Internet as a whole can be insecure at times, so we are unable to guarantee the security of user data beyond what is reasonably practical.
You may want to know whether we have collected your personal data, how we have used it, whether we have disclosed it, or who we disclosed it to. You may also want your data deleted or modified. In any of these cases, please contact our privacy officer. This applies to data collected on any of our Sites:
Arielle Hale, COO, RDEL Group
hello@craftandcrew.ca
(613) 518-1008
203-421 Richmond Road, Ottawa, ON K2A 4H1
In addition to the methods described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods:
A cookie is a small file stored on a user's hard drive by a website. Its purpose is to collect data about the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also disable cookies entirely in your internet browser, but this may reduce the quality of your experience.
We use the following types of cookies on our Sites:
This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect changes to our data collection process. When we amend it, we will update the Effective Date at the top. We recommend that users review this Privacy Policy periodically to stay informed of any updates. If necessary, we may notify users of changes by email.
If you have any questions, concerns or complaints about how RDEL Group, Craft & Crew, or Media Propulsion Laboratory handles your data, you can contact our privacy officer, Arielle Hale, COO, at:
hello@craftandcrew.ca
(613) 518-1008
203-421 Richmond Road, Ottawa, ON K2A 4H1